• December 20, 2008 at 9:55 pm

    just confirmed this at Snopes:


    Just a heads up for everyone regarding the latest in Visa fraud. Royal
    Bank of Canada received this communication about the newest scam.

    This is happening in southern Alberta right now and moving. This one is
    pretty slick since they provide YOU with all the information, except the
    one piece they want. Note, the callers do not ask for your card number;
    they already have it.

    This information is worth reading. By understanding how the VISA &
    MasterCard telephone Credit Card Scam works, you’ll be better prepared
    to protect yourself. One of our employees was called on Wednesday from
    ‘VISA’, and I was called on Thursday from ‘MasterCard’.

    The scam works like this:
    Person calling says, ‘This is (name), and I’m calling from the Security
    and Fraud Department at VISA. My Badge number is 12460, your card has
    been flagged for an unusual purchase pattern, and I’m calling to verify.
    This would be on your VISA card which was issued by (name of bank). Did
    you purchase an Anti-Telemarketing Device for $497.99 from a marketing
    company based in Arizona ?’ When you say ‘No’, the caller continues
    with, ‘Then we will be issuing a credit to your account. This is a
    company we have been watching and the charges range from $297 to $497,
    just under the $500 purchase pattern that flags most cards. Before your
    next statement, the credit will be sent to (gives you your address), is
    that correct?’

    You say ‘yes’.

    The caller continues – ‘I will be starting a Fraud Investigation. If you
    have any questions, you should call the 1- 800 number listed on the back
    of your card (1-800-VISA) and ask for Security. You will need to refer
    to this Control Number. The caller then gives you a 6 digit number. ‘Do
    you need me to read it again?’
    Here’s the IMPORTANT part on how the scam works:

    The caller then says, ‘I need to verify you are in possession of your
    card’. He’ll ask you to ‘turn your card over and look for some numbers’.
    There are 7 numbers; the first 4 are part of your card number, the last
    3 are the Security Numbers that verify you are the possessor of the card.
    These are the numbers you sometimes use to make Internet purchases to
    prove you have the card. The caller will ask you to read the last 3
    numbers to him. After you tell the caller the 3 numbers, he’ll say,
    ‘That is correct, I just needed to verify that the card has not been
    lost or stolen, and that you still have your card. Do you have any other

    After you say no, the caller then thanks you and states, ‘Don’t hesitate
    to call back if you do’, and hangs up. You actually say very little, and
    they never ask for or tell you the card number.

    But after we were called on Wednesday, we called back. Within 20 minutes
    to ask a question. Are we were glad we did! The REAL VISA Security
    Department told us it was a scam and in the last 15 minutes a new
    purchase of $497.99 was charged to our card.

    We made a real fraud report and closed the VISA account. VISA is
    reissuing us a new number. What the scammers want is the 3-digit PIN
    number on the back of the card. Don’t give it to them. Instead, tell
    them you’ll call VISA or Master Card directly for verification of their

    The real VISA told us that they will never ask for anything on the card
    as they already know the information since they issued the card! If you
    give the scammers your 3 Digit PIN Number, you think you’re receiving a
    credit. However, by the time you get your statement you’ll see charges
    for purchases you didn’t make, and by then it’s almost too late and/or
    more difficult to actually file a fraud report.

    What makes this more remarkable is that on Thursday, I got a call from a
    ‘Jason Richardson of MasterCard’ with a Word-for-word repeat of the VISA
    Scam. This time I didn’t let him finish. I hung up! We filed a police
    report, as instructed by VISA. The police said they are taking several
    of these reports daily! They also urged us to tell everybody we know
    that this scam is happening. I dealt with a similar situation this
    morning, with the caller telling me that $3,097 had been charged to my
    account for plane tickets to Spain, and so on through the above routine.

    It appears that this is a very active scam, and evidently quite successful.

    Pass this on to all your family and friends
    Thanks MaryCanada…aka…Mother Mary… 😀 HUGS!Marcus 8)